At Ikona IT, we’re always interested in hiring the best to continue delivering the best for our clients. As such we’re looking for a dynamic, personable, flexible, enthusiastic individual to join our progressive IT team.

Working out of our modern Cardiff office, you’ll be working with a range of progressive small businesses throughout Wales and the UK.

IT Support Engineer

The IT Support Engineer will be responsible for providing 1st, 2nd and 3rd line support to customers and leading on the delivery of technical projects.

As this role is customer facing, strong interpersonal skills are required along with a smart and professional appearance. Company vehicles are provided but on the rare occasion, a personal vehicle may sometimes be required but when needed, a mileage allowance is provided.

Technical Skills
Microsoft Windows Servers
Active Directory
Microsoft Exchange Server
Network & Storage fabrics
Virtualisation Technologies (VMWare, Hyper-V)
Connectivity solutions including both data and voice technologies (MPLS, VLAN, VPN, Terminal Services, Firewalls, ISDN, SIP, ADSL / XDSL)

Competitive salary offered depending on experience