As you have experienced for yourself, Matt, Glyn, Susan, Jess and I have always been dedicated to providing an outstanding level of customer service and care. It may come as no surprise to you therefore that I take this opportunity to share with you the news that Ikona, your IT specialist, has been nominated for South Wales' Business Service of the Year Award 2008.

 

To be short listed for this prestigious award we overcame immensely strong competition and I am absolutely thrilled that the team's hard work has been recognised.

 

Over the last twelve months, our mission to provide our customers with unrivalled satisfaction has been accomplished on numerous occasions. By understanding that IT problems can arise at any time, we have delivered an exceptional service which has been far from the 9am-5pm routine. There has always been, and always will be, a point of contact available outside office hours to enable a rapid response to your IT troubles.  

 

Our nomination as one of the top five service providers in South Wales, and the only IT company in the nominee list, reflects the commitment that we have shown to you and we look forward with much excitement to hearing the winner of the award at the black tie ceremony which takes place in The Bear Hotel, Cowbridge, tomorrow night.
In the meantime, if you would like to discuss the development of any IT solutions or, are experiencing any IT problems, give us a call on 0845 226 3070 or reply to this email. As always, we would be delighted to help.